STORE POLICY
CUSTOMER CARE
Committed to Excellence: At Duo Duo Group, your satisfaction is our top priority. We strive to provide exceptional customer service and support throughout your shopping experience.
If you have any questions or need assistance with your purchase, our dedicated team is always ready to help. Contact us via the form on our Contact Page or call us directly for immediate assistance.
PRIVACY & SAFETY
At Duo Duo Group, we value your privacy and commit to protecting your personal information with the highest standards of security.
We may collect personal and usage data, but only when you voluntarily provide it through actions such as filling out a contact form or completing a purchase at checkout. This may include your name, contact details, payment information, and browsing behavior on our website.
Robust security measures are in place to prevent unauthorized access and ensure the integrity of your data. Your information is shared with trusted third parties only when necessary to fulfill service requests or when required by law. We respect your choices and offer straightforward options for managing and withdrawing consent at any time.
By maintaining transparency and responsibility in the handling of your personal data, we strive to uphold your trust and ensure a secure and enjoyable shopping experience.
WHOLESALE INQUIRIES
Partner with Us: Duo Duo Group offers attractive wholesale opportunities for quality retailers and distributors. We provide competitive pricing, reliable supply, and exceptional products crafted to meet the highest standards.
If you’re interested in becoming a wholesaler, please reach out to us the form on our Contact Page for detailed information about our terms and conditions.
PAYMENT METHODS
Flexible Payment Options: We accept a variety of payment methods to make your purchase as convenient as possible. Currently, you can pay using major credit cards, PayPal, and Apple Pay.
All transactions are securely processed, ensuring your data is protected.